Fix an installation problem
If FreeMoCap won't install or open, try these in order. If nothing works, ask in
#help-requests on Discord or
report a bug.
Get the latest version
New versions fix a lot of bugs. Download the latest installer from the FreeMoCap download page and install it over your current one.
Mac: "FreeMoCap can't be opened"
Open System Settings > Privacy & Security, scroll down, and click Open Anyway next to the FreeMoCap message.
Windows: "Windows protected your PC"
Click More info, then Run anyway.
Linux: the AppImage doesn't open
Make sure the file is allowed to run:
chmod +x freemocap_*.AppImage
On Ubuntu 22.04 and newer, AppImages also need FUSE. Install it with
sudo apt install libfuse2 (on Ubuntu 24.04, sudo apt install libfuse2t64), or use the .deb
instead.
The window opens but stays stuck loading
FreeMoCap starts its processing engine in the background when it opens, and the first launch can take a minute or two. If it never finishes, quit FreeMoCap completely and open it again.
Processing is very slow
On Windows or Linux with an NVIDIA graphics card, install the CUDA version of FreeMoCap from the download page. See set up GPU acceleration.
Sending logs with a bug report
FreeMoCap writes log files to the skellylogs_data/logs folder in your home folder. Attach the
newest one when you ask for help.